In brief: Inertia respects your privacy. We only collect information that is genuinely necessary to provide our services. Your data is never sold, and you can manage your information at any time.

1 Introduction

Inertia is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental right. This Privacy Policy explains how Inertia collects, uses, and safeguards your personal data.

This policy applies to all Inertia services — the website, mobile app, customer support, and any other channel through which you interact with us. By using our platform, you agree to this Privacy Policy.

We update this policy regularly. If any significant changes are made, we will notify you by email or through a notice on the site. We recommend checking this page from time to time.

This Privacy Policy has been prepared in accordance with Bangladesh and international data protection laws. Contact us with any questions: support@inertia.click

2 What Information We Collect

Inertia only collects information that is necessary to deliver our services properly. We do not gather data beyond what is genuinely needed.

2.1 Information You Provide Directly

Data Type Why It's Collected
Full Name For Account Verification & KYC
Date of Birth To Verify Age (18+)
Mobile Number For account verification & support
Email Address For Communications & Security Notifications
Payment Information For processing deposits & withdrawals
Identity Document For KYC Verification (Where Required)

2.2 Automatically Collected Information

When you use Inertia, our systems automatically collect certain technical information:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Log of which pages you visited and for how long
  • Betting History & Transaction Data
  • Login Time & Location (Up to City Level)
Please note: Payment card numbers and full bank details are never stored on inertia's servers. All payments are processed exclusively through third-party PCI-DSS certified gateways.

3 How We Use Your Information

Inertia uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

3.1 To Provide Our Services

  • Account Creation & Management
  • Deposit & Withdrawal Processing
  • Operating Betting & Gaming Services
  • Bonus & Rewards Distribution
  • Customer Service & Support

3.2 For Security & Compliance

  • Fraud & money laundering prevention
  • Age Verification & Account Protection
  • Meeting Legal Obligations
  • Ensuring Responsible Betting

3.3 For Service Improvement

  • Improving Platform Performance
  • Planning New Features
  • User experience analysis (anonymised)
  • Delivering Personalized Offers (With Your Consent)
Marketing Communications: We will always obtain your consent before sending you promotional emails or SMS. You can withdraw that consent at any time — through your account settings or the unsubscribe link in any email.

4 Cookie Policy

Inertia uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser that help our site recognize you.

4.1 Types of Cookies

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions & security Until Session Ends
Performance Cookies Understanding which parts of the site are used most 1 Year
Functional Cookies Remembering your language & preferences 6 Months
Analytics Cookies Understanding user behaviour (anonymised) 2 Years

You have control over all cookies except essential ones. You can delete or disable cookies at any time through your browser settings — though doing so may affect the functionality of certain site features.

5 Sharing Information with Third Parties

Inertia does not sell your personal data. However, limited information may be shared with trusted third parties solely to deliver our services.

5.1 When Data Is Shared

  • Payment Processors: bKash, Nagad, Rocket — only the information required to complete your transaction
  • Identity Verification Services: With trusted providers for KYC processing
  • Technology Service Providers: Cloud hosting & analytics — always under contractual data protection
  • Law Enforcement: When required by law or under a court order
Important: All third parties we work with are contractually required to uphold the same privacy standards. They are not permitted to use your data for any other purpose.

5.2 International Data Transfers

In some cases, your data may be processed outside Bangladesh. Where this occurs, we ensure that the destination country has adequate data protection measures in place.

6 How We Keep Your Data Secure

Inertia follows industry-leading standards to protect your data. Our security measures operate on multiple layers.

6.1 Technical Safeguards

  • TLS/SSL 256-bit encryption — applied to all data transmissions
  • AES-256 encryption — for sensitive data stored at rest
  • Firewall & DDoS Protection
  • Regular Security Audits & Penetration Testing
  • Two-Factor Authentication (2FA)

6.2 Administrative Safeguards

  • Only authorized personnel may access personal data
  • All staff are bound by confidentiality agreements
  • Regular Privacy & Security Training
  • You will be notified within 72 hours in the event of a data breach
No system is 100% foolproof. That's why you also have a role to play — use a strong password, keep 2FA enabled, and never share your login details with anyone.

7 Your Privacy Rights

Under Inertia's Privacy Policy, you have the following rights. Contact us to exercise any of them.

Right to Access Your Data

You can request to know what information we hold about you. We will respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request that it be updated.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that we limit processing of your data while an investigation is ongoing.

Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

You can opt out of your data being used for marketing purposes at any time.

8 How Long Your Data Is Retained

Inertia does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account Information (Active) For as long as your account remains active
After account closure 5 Years (Legal Obligation)
Financial Transaction Records 7 years (tax & financial regulations)
KYC Documents 5 years after account closure
Support Conversations 3 years
Log Files & Technical Data 12 Months

Once the retention period expires, we securely delete or anonymize your data.

9 Privacy of Children & Minors

Inertia strictly prohibits providing services to anyone under 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has registered an account on Inertia, that account will be closed immediately and all associated data will be deleted. If you believe a minor is using our platform, please notify us right away.

A note to parents — please monitor your children's online activity to ensure they are not accessing gaming or betting sites. Responsible parenting is the strongest safeguard.

10 Contact Us

Contact us for any privacy-related questions, complaints, or rights requests. We aim to respond within 30 business days.

Email

Support@inertia.click

Live Chat

24/7 Support — accessible from any page on the site

Response Time

Typically within 24–48 hours

Before Contacting Us Help Center Visit us there — answers to common questions are already available.